Warehouse, Administration, Manufacturing Plant

Director Of Operations


Under the responsibility of the VICE-PRESIDENT, the DIRECTOR. OPERATIONS MANAGER is responsible for organizing, structuring and optimizing the various operations of his/her department. He/she leads various improvement projects, identifies performance indicators (KPIs), evaluates their performance and participates in the company’s strategic meetings.

General Duties and Responsibilities:

  • Manage and supervise the distribution and production team to maximize efficiency while respecting occupational health and safety rules and company values and procedures;
  • Work closely with sales and purchasing;
  • Develop an action plan, a prevention plan and on-site inspection schedules in order to identify, correct and control all risks that may harm the physical and moral health of our employees;
  • Receive CNESST inspectors and correct derogations within the requested deadlines;
  • Optimize the use of the financial and material resources entrusted to him (payroll, inventory, expense budgets, equipment, building, etc.);
  • Using performance indicators (KPIs) and Lean tools, analyze the performance of activities and implement solutions to reduce costs and improve profitability;
  • Continuously optimize warehouse layout, product flow, and product handling systems for different arrivals and shipments within the required timeframes;
  • Make sure to always be up-to-date with the latest versions of ERP and WWMS;
  • Ensure that the ERP system is properly configured to make the operations of each department even more efficient and provide adequate training to users;
  • Ensure that inventory accuracy is maintained with a monthly and/or annual cyclical counting procedure;
  • Ensure that employees have all the technical, material and human support necessary to carry out their tasks and ensure the implementation of a safe work environment that promotes the achievement of objectives;
  • Inform the relevant teams of any changes in procedures, so that operations can be coordinated;
  • Participate in the development of new procedures, collaborating with sales and purchasing managers, in order to obtain better performance of operations and promote the smooth running of activities;
  • Negotiate costs and conditions of transport;
  • Participate in the development of budgets for his/her sector of activity;
  • Ensure the maintenance of the building and the proper functioning of indoor and outdoor facilities (ventilation, lighting, housekeeping, snow removal, etc.);
  • All other related tasks.


  • Bachelor’s degree in Operations and Logistics Management, Business Administration, or a related field;

Required Experience:

  • 7 to 10 years of experience in operations management;
  • Minimum 3 years of experience in personnel management.

Technical Knowledge:

  • Proficient in MS-Office Suite (Word, Excel, Outlook);
  • Knowledge of ERP systems (Epicor Prophet 21, an asset);
  • Ability to use a WWMS (Epicor Prophet 21, an asset).


  • Demonstrate initiative, autonomy and leadership;
  • Ability to communicate fluently, both orally and in writing;
  • Ability to make informed decisions within a short time frame;
  • Be organized and have problem-solving skills;
  • Excellent time management and results-oriented skills;
  • Ability to work in a team and in the field;
  • Bilingualism essential (French / English).

Fundamental Attitudes and Values:

  • Rigorous by nature;
  • Acts with integrity;
  • Together, let’s take action;
  • Don’t feed on passion;
  • Contributes to evolution.

Type of Employment:

  • Permanent
  • Full-time


  • Disability Insurance
  • Extended Health Insurance
  • Life Insurance
  • Corporate Events
  • On-site parking
  • Casual Attire

Working hours:

  • Monday to Friday


  • Bachelor’s degree (desired)


  • Management: 1 year (Desired)

Location of position:

  • Mirabel Plant


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