Under the responsibility of the VICE-PRESIDENT, the DIRECTOR. OPERATIONS MANAGER is responsible for organizing, structuring and optimizing the various operations of his/her department. He/she leads various improvement projects, identifies performance indicators (KPIs), evaluates their performance and participates in the company’s strategic meetings.
General Duties and Responsibilities:
- Manage and supervise the distribution and production team to maximize efficiency while respecting occupational health and safety rules and company values and procedures;
- Work closely with sales and purchasing;
- Develop an action plan, a prevention plan and on-site inspection schedules in order to identify, correct and control all risks that may harm the physical and moral health of our employees;
- Receive CNESST inspectors and correct derogations within the requested deadlines;
- Optimize the use of the financial and material resources entrusted to him (payroll, inventory, expense budgets, equipment, building, etc.);
- Using performance indicators (KPIs) and Lean tools, analyze the performance of activities and implement solutions to reduce costs and improve profitability;
- Continuously optimize warehouse layout, product flow, and product handling systems for different arrivals and shipments within the required timeframes;
- Make sure to always be up-to-date with the latest versions of ERP and WWMS;
- Ensure that the ERP system is properly configured to make the operations of each department even more efficient and provide adequate training to users;
- Ensure that inventory accuracy is maintained with a monthly and/or annual cyclical counting procedure;
- Ensure that employees have all the technical, material and human support necessary to carry out their tasks and ensure the implementation of a safe work environment that promotes the achievement of objectives;
- Inform the relevant teams of any changes in procedures, so that operations can be coordinated;
- Participate in the development of new procedures, collaborating with sales and purchasing managers, in order to obtain better performance of operations and promote the smooth running of activities;
- Negotiate costs and conditions of transport;
- Participate in the development of budgets for his/her sector of activity;
- Ensure the maintenance of the building and the proper functioning of indoor and outdoor facilities (ventilation, lighting, housekeeping, snow removal, etc.);
- All other related tasks.
Formation:
- Bachelor’s degree in Operations and Logistics Management, Business Administration, or a related field;
Required Experience:
- 7 to 10 years of experience in operations management;
- Minimum 3 years of experience in personnel management.
Technical Knowledge:
- Proficient in MS-Office Suite (Word, Excel, Outlook);
- Knowledge of ERP systems (Epicor Prophet 21, an asset);
- Ability to use a WWMS (Epicor Prophet 21, an asset).
Skills:
- Demonstrate initiative, autonomy and leadership;
- Ability to communicate fluently, both orally and in writing;
- Ability to make informed decisions within a short time frame;
- Be organized and have problem-solving skills;
- Excellent time management and results-oriented skills;
- Ability to work in a team and in the field;
- Bilingualism essential (French / English).
Fundamental Attitudes and Values:
- Rigorous by nature;
- Acts with integrity;
- Together, let’s take action;
- Don’t feed on passion;
- Contributes to evolution.
Type of Employment:
Benefits:
- Disability Insurance
- Extended Health Insurance
- Life Insurance
- Corporate Events
- On-site parking
- Casual Attire
Working hours:
Formation:
- Bachelor’s degree (desired)
Experiment:
- Management: 1 year (Desired)
Location of position:
